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User Access: Installed Client Software and Web Access

The ImageNow system can be accessed through a "fat client" (ImageNow) installed on the user’s workstation or through a web-based application (WebNow). In general, both ImageNow and WebNow provide the same user functionality. The major user functionality differences between them include:

  • ImageNow can handle scanning; WebNow cannot (although it can import documents, for example from a hard drive)
  • ImageNow can handle linking of documents through Application Plans; WebNow cannot (although it is possible to manually enter metadata and save).

ImageNow Client

Some of the minimum technical specifications required for the ImageNow Client are:

Operating System: Microsoft Windows Windows 7, 8.1, and 10.

Note: for a complete list of supported configurations and browser troubleshooting go to Imagine Supported Configurations and Browser Troubleshooting

WebNow

Some of the minimum technical specifications required for the WebNow Client are as follows:

Operating Systems: This client supports the same operating systems as the ImageNow Client, with the addition of Macintosh Intel 10.4 and above. Note that Vista requires Sun JRE 1.6.

Software:

Java. Sun JRE version 1.8 is required and version 1.8 is recommended. Do not update beyond 1.8 as a newer version won't work.

Note: for a complete list of supported configurations and browser troubleshooting go to Imagine Supported Configurations and Browser Troubleshooting