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Details

 

Operating System

Java

Connectivity (WebNow)

Supported Browser Versions

Perceptive Content   Client and WebNow

Microsoft Windows 7, 8.1, and 10

Note Windows 10 is only supported on Perceptive Content 7.1.3 and above. As of December 19, 2016 Imagine deploys Perceptive Content 7.1.5

Java. Supported version: Oracle JRE version 1.8.x or 1.7.0_45

Note: If a higher version of JRE 1.8.x or 1.7.x presents an issue, Lexmark will work to support it.

However, there might be some rare cases where a newer version of JRE 1.8.x or 1.7.x is found to be incompatible and must be replaced.

 

This means the tested java version for Imagenow version 7.1.x is Oracle JRE version 1.8.x or 1.7.0_45. Later release of Java version, JRE 1.8.x and 1.7.x should still be compatible with the released products that are using using Java for Imagenow version 7.1.x.

If a higher version of JRE 1.8.x or 1.7.x presents an issue, Lexmark will work to support it.
However, there might be some rare cases where a newer version of JRE 1.8.x or 1.7.x is found to be incompatible and must be replaced.

 

WebNow requires a high-speed Internet connection capable of 1.5 Mbps download and 384 Kbps upload. 1.5 Mbps upload is recommended when using WebNow to import documents.

Browsers. WebNow supports the following web browsers:

• Internet Explorer 11.x for Windows

• Apple Safari web browser 7.1 or 8 on Mac OS X

• Mozilla Firefox for Windows and Macs•  Firefox: As of March 7, 2017 only Firefox 52 ESR (Extended Support Release) will support Java; standard Firefox version 52 will not support Java and therefore will not work with WebNow.

Pop-ups must be allowed from imagineweb.berkeley.edu

Note: As of September 1, 2015 Google Chrome will no longer support Java and therefore cannot be used with WebNow.

Note: Lexmark recommends that users upgrade to the latest patch of the supported browsers. Note that some browsers release automatic updates and some browsers no longer support version numbers.

Browser versions that are updated after users install WebNow are also assumed to work unless otherwise noted.

 


 

Perceptive ExperienceSame as for Perceptive Content Client 7.1.5.x (see above).N/ASupported products with 3G, 4G, or Wi-Fi connectivity
  • Microsoft Internet Explorer 11, Microsoft Edge
  • Mozilla Firefox (Microsoft Windows OS)
  • Google Chrome (Microsoft Windows OS)
  • Apple Safari (Mac OS v10.10)

Supported browser versions are listed, however, Lexmark recommends that users upgrade to the latest patch of the supported browsers. Note that some browsers release automatic updates and some browsers no longer support version numbers.

Browser versions that update automatically after users install Perceptive Experience are also assumed to work unless otherwise noted. Contact Lexmark Support if you find browser incompatibility

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