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Tools and Services Registry

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Description

As the Internet, digital tools, social media, and services have exponentially grown in the last two decades, it has become clear that uniform solutions to individual technology needs are no longer viable nor effective.  Further, the current pace of technological innovation shows no sign of slowing down; the technology options from which we will be able to choose will only increase.

Given these changes, central IT at University of California, Berkeley (UCB) is pursuing a model of collaborative partnership with the entire campus with the understanding that there are for more existing and developing technologies than can be known by any one organization, and that leveraging the expertise across campus units will provide a more rich and extensive knowledge and support of technology.

In an effort to embrace this new model, the Deputy CIO, Michael Mundrane has funded a project currently entitled the Tools and Services Registry (TSR).  The TSR will be a tool or set of tools that will become the authoritative source of data around technology on the Berkeley campus.  To leverage the knowledge of the campus community, the tool itself must be openly editable by any member of the campus community;  inviting and intuitive to use;  flexible enough to so that any valid data can be contributed; yet structured enough to make data discoverable.

The TSR will contain human-readable information about technology to the entire campus community. It will be crowd-sourced by members of the campus community with descriptive information; support and usage data across campus; links to developer information such as SLAs, APIs and service protocols; cost information where applicable; and possibly ratings and reviews. Where possible, it will also provide connection points between users and communities of practice who utilize a specific technology.

In its initial phase it will be targeted to serve the needs of campus IT staff and central and departmental service providers. In subsequent phases, it will be made more user friendly to serve a more general audience.

The name of this tool(s) is currently being reviewed.

Principal Working Documents

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Prototypes

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Project Management

Project Archive

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